Privacy Policy

Last updated: May 26, 2026

1. Introduction

PT. Multi Vendor Support Indonesia ("MVS," "we," "us," or "our") operates the mvs.co.id website (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us.

2. Information We Collect

We collect information you voluntarily provide through our contact form, including:

Full name
Company name
Email address
Phone number (optional)
Hardware information and service preferences (optional)
Any additional details you provide

3. How We Use Your Information

We use the information collected to:

Respond to your inquiries and provide requested information
Prepare custom quotes and cost-saving analyses
Contact you regarding your potential business with MVS
Improve our website and services
Comply with legal obligations

4. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Indonesian law. Typically, we retain contact inquiries for 24 months.

5. Data Security

We implement reasonable technical and organisational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. Your use of the Service indicates your acceptance of this inherent risk.

6. Third-Party Services

We use Formspree (formspree.io) to process contact form submissions. Please review Formspree's privacy policy for their data handling practices.

7. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of marketing communications

To exercise these rights, contact us at admin@mvs.co.id.

8. Contact Us

If you have questions about this Privacy Policy, please contact:

PT. Multi Vendor Support Indonesia
Email: admin@mvs.co.id
Phone: +62-818-0687-0000
Location: Jakarta, Indonesia

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